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Our Story

As a team with decades of experience collaborating with leading operators, we appreciate the intricate and constantly evolving nature of resort environments. At Hospitality Arts, we specialize in crafting high-profile and high-performance venues through comprehensive master planning, concept ideation, brand identity, menu development, and design.

From refreshing existing venues to completely overhauling your portfolio of offerings, our team of industry specialists can help bring your vision for profitable and iconic ventures to fruition. Our aims are to make the process frictionless, the concepts seamless, and the guest experience memorable.

Contact us for expert guidance and creative inspiration.

Who We Are

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Abilities

Master planning

We are skilled in creating customized and actionable strategies for resort clients. Our expertise covers a wide range of project intentions from stand-alone venues to complete hospitality landscapes. We work closely with resort and project teams to shape real-world, and realistic plans for success.

Services in this space include:

/     Brand and Business Analysis
/     Guest Experiential Strategies
/     Concept Ideation and Evolution (Including F&B menu inspiration)
   Resort Landscape Programming

Concept & Branding

As established Trendsetters and Tastemakers, we work in concert with resort F&B/Marketing teams to develop appealing, savvy, and viable concepts along with compelling but understandable descriptions.

Services in this space include:

/    Concept Modeling
/    Brand Definitions and Storytelling Narratives
/    Guest Journey and Brand Touchpoint Mapping
   Activation and Launch Tactics

Experiential Design

Our aim with design is to achieve a thoughtful balance of guest intrigue, brand appeal, and operational effectiveness. We generate construction documents, provide project management, and are experts in actualizing distinctive “Wow-factors”.

Services in this space include:

/    Interior and Façade Design
/    Construction Documentation
/    Wayfinding Strategies
   Specialty Sourcing

Performance Optimization

Through intelligent data interpretation and insightful examination of your standard practices (And unique everyday challenges), we can share insights and provide recommendations to improve operational frameworks.

Services in this space include:

/     Project Peer Review
/     Best Practices Development
/     Business Model & Agility Analysis
    Menu Exploration & Profit Engineering

Portfolio

Case Studies

Big Sky Resort / Montana / Vista Hall

Sun Valley / Idaho / The Ram

Palisades Tahoe / Lake Tahoe / Gold Coast Lodge

Steamboat Resort / Colorado / Four Points Lodge

Alyeska Resort /Alaska / The Bore Tide Bar

Stratton Mountain Resort / Vermont / Grizzly’s at The Base Lodge

Projects in Progress

2025 Vision: Big Sky Resort, Montana

2030 Journey: Highlands at Boyne Springs, Michigan

Frequently Asked Questions

What Are Your Fee Structures?

We prefer to work with clients to design ‘scope + outcome’ investment structures. Each project is different and each fee format specific to client.

What Is A "Menu" of Services?

We are a dynamic outfit that can provide a potentially one-stop shop of resources. Depending on your needs, we provide an array of options/services/solutions to bring your project to life.

Do We Need The Entire "Package"?

Nope! No two resorts, projects, or client’s needs, are identical. We will tailor a menu of services and solutions to meet your specific needs.

Will You Partner With Our Existing Professionals/Teams?

Absolutely! We work collaboratively with multiple disciplines and client preferred professionals, to achieve project goals.

What is the Process?

1. Give us a call. It’s free so there is nothing to lose. Let’s discuss your needs, and potential projects, and determine where we can best support you.
2. Schedule a site visit so we can acquire an in-person understanding of the resort, meet the players, and conduct a few roundtable brainstorming sessions.
3. After the site visit, we will generate a ‘Learnings + Recommendations’ report as well as a 1st draft proposal for the potential scope of work.
4. Review submissions and map out a game plan and next steps.
5. Get to work!

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LET'S CONNECT

Get in Touch

Text or Call Jessica at 781.491.6867
or Email Jessica at jfrate@hospitalityarts.group